Sunday, April 15, 2012
On Fiat in Public Procurement
The problem is especially huge in items in which the functionality of the material is not impaired very significantly even on large departures from the specified parameters. Items like paper, stationery, garments, linen. The standard for photocopier paper (the ubiquitous ‘A4’) is 80 GSM, but my printer works fine with 58 GSM. And how does a passenger on board the Rajdhani Express know whether his sheets have 30 warps per cm or not. The unscrupulous vendors try to exploit this idea of functionality to pass on functional yet substandard products to you. This problem is especially acute in case of material shortage. The vendor knows the level of your desperation – and knows that you have little choice but to accept what he has to offer. The material is functional; you need the material desperately; the choice is between a.) turning a blind eye to the deficiencies and accepting the material, so that everybody is happy (even you can be happy, if you are willing to lower your morals) and b.) rejecting the material – functional material, that you need desperately, and earn the ire of your bosses and colleagues from the departments depending on you for the material. Someone has said that beggars cannot be choosers – this is very clear in such cases.
Such trouble can occur only in a public procurement process and not a private procurement deal. A private procurement manager can acknowledge that the firm has given them no choice, but for the next time, the vendor will not be considered. However, in public procurement, there is no grey area in acceptance. If accepted, material is deemed to be perfect, and hence the usual penal provisions of black listing such deviant forms can never be carried out – unless you have rejected the material.
Hence, public procurement needs to be strengthened in a way on public procurement can be – mandatory confiscation of substandard materials. Current practice is to let the vendors remove their defective materials and supply fresh ones in case of a rejction. Thus, a decision to reject is an order to starve yourself as much as it is an order to penalize the firm. However, if the government can give itself the power to confiscate and use such materials as it pleases, then the supply chain is not starved, and the vendor is penalized. It is a good countermeasure to the tolerance gaming that vendors do – they try to supply the material to the lower tolerance band – and in the effort dip even lower – and then try to convince the accepting authority of the ‘functionality’. In case of the confiscation rule, all this material can be used, at no cost to the government, and exemplary deterrent is given to the vendors. It also removes the pressure from the backs of honest and sincere officers, who are often forced to accept substandard materials only because the choice of starvation is much worse.
On State employment
Well, taking an inside view, joining the government service as a young officer certainly has its ups – one becomes the boss of hundreds to thousands of men and women – people senior to even one’s father in age. It gives an ultimate sense of responsibility when a person who has been slogging away with the pen on his desk for a quarter of century asks for your esteemed opinion on intricate matters. It instills a sinful sense of power, when those manning the notorious people-unfriendly lower rungs of Indian bureaucracy, who, at first, glance at you with the same disdain that is reserved for any 25 year old, suddenly melt into obsequious bows and start sirring you on a flash of your Bronze token. It certainly gives a sense of pride when your folks back in the village can proudly call you their own. It brings about a great sense of irony when fathers of cute chicks, chicks who are totally out of one’s league, chicks with whom the nerdy one would never have dreamt to even hold a long conversation, if one tried, come asking for your hand in matrimony. However, the best of all, is the sense of working not for some shareholders’ private gain, but for the upliftment of the nation as a whole, and for the welfare of the common man. It is with utmost pride that one looks at the glittering “For and On Behalf of The President of India” underneath one’s signature on official papers.
However, it often comes into my mind – have I joined the right arm of the State? Well, the State hs three organs – The Legislature, the Executive and the Judiciary. The legislature is largely closed to selections, as it is on the whole an elected body. All the glare is on the Almighty arm of the State, the Executive. It comprises of two major rungs – the elected, temporary Political Executive, and their underlings, the anonymous, selected Permanent Executive. It is this Permanent Executive which comprises of the sixty something Civil Services that we have at the Union Level. Hence, being a Group ‘A’ Officer, one is a part of the executive arm, the doer, the mover, the shaker, the maker. As one has described in the last paragraph, the job is definitely good. So how does a job in the executive compare to a job in the other arms, especially the Judiciary? In my opinion, very badly.
Let’s look at the hours, the pressure, the power and the perks, one by one. Let’s begin with the hours. Well, I belong on one of the most lightly worked services in the Ministry of Railways (so complain my overworked colleagues in the IRSE, IRTS, IRSEE, IRSSE, IRSME) – yet, I work six days a week. I leave house at 8 in the morning and return home by 7. Weekends have become a blur. Even Saturday nights are not spared – yesterday I was returning from out of station duty at 10 in the night. And there are no breaks. Any leave one takes, one has to compensate in extra work later, as the work keeps on piling, and anyway, the phones keep ringing. What about the judiciary – well, the hours as such are some what similar. But then, they work a five day week, and they get vacations – real long summer vacations, 2 months of no files, no phones, no angry bosses. In contrast, here I am sitting pretty worried about the time I’m spending out of my precious Sunday in blogging. Executive 0 – Judiciary 1.
As far as the work pressure is concerned, both the organs have their backlogs. My own office has some 20 to 30 cases in all, which could not be resolved due to some difficulties. Some of them get resolved, and some new one’s keep popping up – on the whole, such cases are going down under my watch, since the higher up’s are giving us stiff targets. On the other hand, the number of pending court cases in upwards of 20 million, and rising steadily. That speaks about the nature of the thrust on compliance. Then there is the sense of responsibility. An officer of the executive is fully responsible for any decision he takes. Any mistake of his lives on in the files throughout his career, waiting like a landmine to be stepped on. On the contrary, any mistaken judgement taken by a lower judge is simply overturned by the higher judiciary, without any pain being inflicted on the lower rung for making that mistake. For a higher sense of irony, the judiciary is overturning the decisions taken by the highest offices in the executive, but in this case, the exective officers are being penalized for their mistakes. Exective 0 – Judiciary 3.
As far as power and perks go, the things really go haywire in comparing the two organs. It must be really nice to have the power to punish for contempt – even ‘criminal contempt’. Zap. Like that. The executive officer, on the other hand, is fair game, for all – the unions, the media and yes, the Judiciary. The unions in some organizations, particularly the Railways, are pretty strong, and can make life difficult for someone who tries to get the fair amount of work extracted from the subordinates. Then, the walls get covered with colorful slogans painted you as a rapacious robber, a tormenter of the poor huddled masses. The media will always portray you as a sleazy, corrupt person – guilty until proven innocent. And the judiciary, in its “obiter dicta”, will more often than not, castigates you. On the other hand, the media got a spanking of a life time when they, erroneously, portrayed a retired (clean) judge as corrupt. A Rs. 100 Crore damage is something they would not forget in a hurry. Executive 0 – Judiciary 4.
So why is it then that people are still going about the executive services more in comparison to the judicial ones. The reasons can be many. For one, unlike the Civil Services, the Judicial Serivces are open only to law graduates. Hence, automatically the crowd thins. Secondly, Judicial Services that are open to open selection are confined to the lower rungs, at the state level. In effect, they are Group ‘B’ services – and hence rank conscious people are not so keen. In fact, one of my IRAS colleagues had left a job in the Bihar Judicial Services to join IRAS. Finally, the top Group ‘A’ services like the IAS already have substantial element of judicial power incorporated in them. However, there recently have been suggestions about creating an All India Judicial Service, at par with the Group ‘A’ services. I believe that whenever such a thing is created, it will easily give the Executive services a run for their money, if not out rightly defeating them by poaching away the crème de la crème. Maybe, the next generation of those sarkari job seekers would covet the black robes instead of the safari suit.
On Adulthood
Throughout the pre-adulthood stage of the life, one is taught that one should confine oneself to the right, to the fair, to the just. And as long as one remains confined to the ‘straight and narrow’, one will never come to grief. Of course, even in the pre-adulthood days, one is often encountered with the striking arm of justice. However, more often than not, in such cases, one knows that one had veered off the ‘straight and narrow’, and one accepts the consequences with a sense of justice, if not equanimity.
However, the big bad adult world has no such ‘straight and narrow’. It’s all a big, fuzzy mess. It’s like growing up from the Newtonian determinism to the amorphous, jellylike world of quantum mechanical uncertainties. All the normal cause and effect relations taught in the ‘moral science’ lectures are contradicted. The reason is not hard to find. The world, and the Nature in itself, is simply amoral. There is a right thing to do, at one point of space, at one point of time, and in situation. Thus, there is no straight and narrow. If one is lucky, one at least has a narrow, which, though not straight, is contiguous and one is able to negotiate. Occasionally, however, there come situations where there is no ‘righteous path’ from the point one is currently situated. To come back to the path, one has to take a ‘quantum’ leap through the murky space, whose stink may cling on. So, in a sense, a breakdown of the simple moralistic world is what can be termed as an encounter with adulthood.
I had one such encounter on 10th February, when one of the very senior Bosses of mine castigated me for doing something which was right. May be it was just a flow of Nature – one is often asked to choose between the right and the difficult vs. the wrong and easy. The catch was that the right was easy for me but difficult for him. So maybe the whole tongue-lashing was an exercise in making the ‘difficulty’ bear upon me, thereby making my choice a moral one – between the right and the easy.
Thursday, March 8, 2012
On Standardization
Eli Whitney started a big revolution in the industrial world, when his concept of interchangeable parts brought about the concept of standardization – how the life would be easier for everybody if the parts were made to standard specification and could be used interchangeably, so that one does not have to make specific mating parts. If that was a game changer, then the Engineers at Allout Mosquito Repellant have gone a step further. They have achieved what I would like to call a one way standardization. Here is a description. I had a Good Knight vaporizer machine, and I was shopping my stock of refills. The shop did not have Good Knight, so I accepted All-Out refills – a lot of them (my monthly stock). Only to discover, once home, that the darned things won’t fit in the vaporizer machine. That was strange – since till then I had only seen interchangeable refills vis-à-vis machines from any brand. Why would Allout do this suicidal thing? Then I saw that the empty Good Knight refill fit snugly in the Allout Cap ( a proxy for the Allout vaporizer cavity). Then it hit me – the geniuses at Allout had made some design change, so that while Good Knight machine will not fit their refills, the Allout machine would fit both its own as well as Good Knight. Effectively, it was an effort to make hapless people, who had bought Allout refills, in good faith, for their Good Knight machines, buy Allout machines. It was a gamble – either the customer can chuck the refill in the dustbin / return it and get a fresh Good Knight one, or he may go –‘Oh, what the hell’, and get an Allout Machine – which fits both refills. Or, he may be like me – I compared both the refills and noticed that the Allout guys had changed the stopper design a little bit. So I took my cork screw and changed the stopper on the refills – and I was still using the Allout refill with a Good Knight machine. This was mankind’s triumph over evil corporate designs to cheat hapless consumers
On Shopping
Shopping, for me, is a very harrowing experience. May be it is because I am looking for very specific functionalities in the goods I am going to spend my buck on. Like a good public procurement officer, I am very thorough in framing my specifications. Most people would buy a Levi’s or a Wrangler. I’d buy a pair of jeans – medium shade of blue – between navy and royal, that has lycra blended, is not tight fitting, and has straight pockets. Even the shopkeepers are exasperated when they hear my demands – they are so specific and ‘business like’ that their ‘consumer market’ stocks cannot keep a match.
Similar is my trouble in shopping in big cities. I currently live in Mumbai – the biggest city in the country, with all sorts of things being sold – if it is sold in India, it is sold in Mumbai. Yet, I do my shopping in the south Gujarat town of Vapi – whenever I am in the town for official work, and have some after hours to kill before the return train. Strange! No. As I have admitted, shopping is a chore for me. So I cannot shop in Mumbai. Here, it is like – you want elecronics – go to Dadar. You want clothes – go to Linking Road. You want provisions, go to Fort. I’d rather prefer I get all my things in within one walk. So, I prefer the markets of small towns, where one shoe shop stores all varieties, and it is next to a garments shop, which keeps all variety, which is next to the Pharmacy, which won’t ask you for a prescription to give you the drugs you need for your emergency stock. I would rather not repeat my experience of trying to buy a new pair of shoes in Bandra – no shoe store in Pali Hill area – go to Linking Road. On the Linking Road, all you get are weird sounding ( and obviously pricey like hell) exclusive stores – and no familiar comforting names like Bata, Action or Liberty. In fact, they check you out up and down if you ask for those stores! In the end, you spot a small Woodland store, the only familiar name in this jungle of brands, all waiting to classify you into matrices and S- curves and skim off your money! It is then one realizes – “once a small town shopper, always a small town shopper.”
Monday, February 20, 2012
On Hobbies - Reading
Well, it is that time of the year when the aspirants to the Services start brushing up on their ‘hobbies’, in the hopeful anticipation of getting a shot at the interview of a lifetime. As the venerable panel of high and mighties go down one’s history sheet, the entries under ‘hobbies’ provide a very vast and game changing field. More often than not, a few probing questions tear through the veneers of a hastily conjured up hobby, much to the detriment of a very uncomfortable guy sitting on the hot seat. However, if one has an expertise in one’s professed hobby, and that hobby interests the panel, chances are there that most of the interview would revolve around it, on one’s home turf, which will lead to those astronomical scores of 200 plus, which can get one the top jobs, or resuscitate those with borderline written scores. What was supposed to be a recreational pastime is indeed a very serious business.
In my two encounters with the Almighty ‘panels’, I was asked about my recent reading, and it usually was stuff like Freakonomics, False Economy, Superfreakonomics, the God Delusion, the Selfish Gene, etc. In my first interview, it got a simple response – ‘You must be good at economics’. And then nothing. In my second interview, the panel again stressed – ‘Have you read anything other than your textbooks!’ (Economics being one of my optionals) In both the interviews, I felt that they wanted to hear about the fiction I had read. However, I was not very comfortable going there. I mean, I am the biggest expert on all things Harry Potter, after Almighty JKR herself! But still, when the venerable panel asks about your reading habits, they expect you to be connoisseur of a whole genre, and not just a particular book, or author. Going with the HP line would have led to the fantasy genre, and the next biggest thing, LoTR, was totally off my radar. I mean, I could not even stand the movie 1, so I could never read those books anyway. Plus I had to have a balance between reading of foreign and Indian authors – that is the politically correct thing to do in the interview. So this February, to set the things right, I stepped to Bandra East on one of my commutes back home and purchased two books – ‘Revolution 2020’ by Chetan Bhagat, and ‘The Immortals of Meluha’ by Amish Tripathi. The reasons for the choices were very clear. R2020 (no, that’s not the name of a refrigerant, but an acronym used by Bhagat in his book) was a book that would complete my reading of CB’s books. I mean, I’m no high brow reader. In school I enjoyed Hardy Boys and Sidney Sheldon in my pre and post pubescent days. Hence, reading Chetan Bhagat was no big decline for me. In fact, I really enjoyed ‘Five Point Someone’, and ‘2 States’ and ‘3 mistakes’ were also good. ‘One night at a call centre’ may have been a true dud. So there was a 3 to 1 odd that I was in for some enjoyable reading. May be somewhat less than 3 is to 1 – lately Bhagat had taken to writing in the editorial pages of the Times of India (what else!), and his ideas, though loveable in the Bollywood potboiler novels, seemed very jarring in the holy columns of newspaper editorials. I mean, come on, we do like Singham’s and Chulbul Pandey’s on screen, but I would not like them in my actual neighbourhood, blowing away civilization to bits. I mean, Bhagat’s columns were one reason why I stopped reading ToI. Still, there is some thing about having read ‘all the novels of the author’ especially if you are claiming that reading is your hobby. I’ve done that for JKR. CB would have been the Indian counterweight. On the other hand, ‘Immortals of Meluha’ was a work of fantasy based loosely on the characters of Indian mythology, so it would have broadened my claim on the fantasy genre and would have brought in the much needed Indian touch. So, it was not without apprehension that I brought these books home – it was a conscious ‘career decision’, not a mere source of entertainment.
In the hindsight, I need not have worried. Both the books were enjoyable. Let’s begin with ‘Meluha’, since I read it first. Set in what is known to us as the Indus Valley Civilization, it is essentially a story about love and heroism, with good stretches of suspense. ‘Meluha’ was a name by which the Mesopotamians described some really advanced civilization that they were trading with. In all probability, it referred to the Harappa culture, and that seems to be the inspiration for the author. It is the story of Shiva – the Lord Shiva, Mahadev, Neelkanth, Shivshankar himself. It assumes that the destroyer arm of the holy trinity was actually a man, a Tibetan migrant, who, through his sheer bravery and heroism, came to be venerated as a God. The thing which is likeable about this novel is the broad way the story is moving – the portrayal of ‘the other’ as despicable at first, and simply different at the end, the whole rank and order of a fantasy world, with its own rules and stuff. However, the writing style is not so good. It’s, in places, like, in the immortal words of Berta the maid in the series ‘Two and a Half men’, boning Evelyn (like riding a bicycle over a railway track). Too many ‘damns’ and schoolboy curses. I think the book would have been better in a chaste language, perhaps in the Sanskritized Hindi. Also, some places where the author pauses to describe the cities, buildings and battle formations read like a Wikipedia entry. However, despite these very serious flaws, this was a good book, and I am definitely reading the whole trilogy now.
R2020 had no such glitches – it was finished in one straight night and day – the day being over a Vapi to Mumbai train journey. It read like the Bollywood drama it is supposed to be, with a grey hero – something I’ve like about this novel. A story of “dost dost na raha, payar pyar na raha”, variety, about falls and redemptions, somewhat like the movie ‘The State of play’. This one is highly recommended if you are not the nose in the sky types who would not touch anything that does not take a day to read a page.
The real twist and irony, however, came outside of the books. When I finally located my ‘personal summary’, I found that I had not written ‘Reading’ among my hobbies!! It was “blogging, online debating, trainspotting”. Take a guess why I am online!
Sunday, January 1, 2012
My Two Castles
This piece is again a desperate attempt to ensure that I have at least one piece in every year, so that the “blogging” on my resume under the section “hobbies” is justified. Well, this is coming in a totally new setting. At work, I am, for the first time, doing something productive, and contributing to this huge economy. (At least I like to believe so!) At home, I am, for the first time, the master of a household. Not the master alone – I am also the cook, the dish boy, the sweeper, the butler, the works. In short, it is a perfect one man enterprise.
As far as work is concerned, Mumbai as one’s workplace poses its own troubles. There is no swanky (or even clunky) GoI ride for one. One has to travel the plebian way – the good old BEST and the Mumbai suburban rail network (may be First Class is not that plebian). There has not been any trouble with either as of yet, still, it does not feel like one has exactly ‘made it’! However, once one is inside one’s depot, it is all good. One is the master of all one surveys, even if it is not too much one surveys! This is one’s depot, these are one’s people. To these odd 300 people (and to the 10-20 odd ‘assistance’ seekers’), one is the boss. That is the power of the chair. I am not sure whether I have managed to inspire true respect till now, but I do get a lot of overt respect. I have given some good advice and some good suggestions around here, but I am still not exactly rocking the place with my genius – mostly, I am the learner. I have also been too credulous, and have been taken in to believe most strongly in the case of both parties in a number of disputes that have been brought to me.
To tell the truth I am not sure what I am doing here. A typical day is about surfing the web till an appreciable amount of the people is in, and most importantly, my clerical staff is present. Then I try to complete the task from the day’s checklist, and keep on noting the progress. By 11 or 12, both the desk phones and my official cell phone are ringing off the hook every 5 minutes. Then on, it is mostly a job of fire fighting – tickets exhausted, linen exhausted, oil exhausted, gases exhausted – and one has to find the supply – beg, borrow, steal (that would mean pressing a supplier due later). In the meanwhile, some odd ‘works’ are going on, and one has to ‘supervise’, even it’s just about moral support, since most of the guys handling the stuff are quite adept, certainly much more so than me. The lunch hour is an important marker of the day. It signifies the middle (or more than middle) of the working day. One is closer to getting home. One gets to leave the office (and the two desk phones – bless them) behind. One gets to discuss stuff with colleagues (who are much older in age) and the boss – that helps, but often ends up in more tasks piling up, because the boss is interested in a revamp of the Depot (and rightly so, this place looked like a dump). Then, one gets back to the office, the phones are again ringing off the hook, but mostly, it is about the wheels you set in motion earlier in the day. More often than not, there would be two or three thick piles of files and letters to sign – thanks to my indefatigable Progress section, and often to the Establishment section as well, since the APO has to be shared between the stores and the press. By 4:30, it is time to begin checking out the day’s task sheet, and to start writing the next day’s. Then we call out to the colleagues who are willing to walk to the station with us. The evening walk is more tiring, since it is uphill, that too in full sun. However, since it is about returning home, there is a spring to one’s steps. It is best to catch an Andheri bound train – Bandra bound trains end up on Platform 2 – not good, and Borivali and beyond bound trains are too crowded. Also, getting an auto is trickier in the evening – very few of these guys are interested in going to Carter Road. Once one is in, its 15 mins to the 2nd gate of the Pali Hill Railway Colony. Home, sweet home.
Home time is also unlike what I’ve been having till last month. I mean, I return and I am off rolling paranthas and rotis as I change. Then I prepare the cheese sandwiches in the microwave and settle down to other more menial chores before getting settled to write the diary and read the newspaper along with nice melty sandwiches. By the time Express is fully read, it’s nearly 8 – time to start cooking – rice in the microwave – for precise 17 minutes, as I learnt from a blog – and the breads on the induction plate. Then comes the egg bhurji. Eggs are God’s gift to us bachelor working class. Cheap, easy to prepare, and always tasty. I have a weekly consumption of 28 eggs – you should see the jaws drop when I shop for them on the Shirley road shop. When all’s done, I put it all on a newspaper (no messy dishes later!), and get down to doing the dishes. Then, it’s time for fiesta - with something going on the lappie, may be a new episode of ‘Prison Break’. Post that, it’s promenade time.
The location of the Pali Hill Railway Colony is unlike any other railway colony – there is no railway line anywhere near it (nor was there, even in the past, unlike Badhwar Park). It is situated between the Carter Road, a broad, seaside, fast moving road, and the Pali Hill, the abode of film stars of the yesteryears. Both the gates are exciting walk throughs during the night. The Pali Hill is short enough to climb up and down in 15 minutes, and reminds one of nooks in Mussoorie or Shimla. Only dampener is the vehicular traffic – the roads are pretty narrow and winding, but the people are loaded, so there is a steady flow of Range Rovers and Audis, and even Hummers! Still, when the traffic is not so bad, the way is the most beautiful – it was a beautiful Christmas, to walk on, watching the candles lighting up the little churches, and listening to real carols being played / sung. However, the exit through the main gate promises much greater post prandial strolls, on the Carter Road promenade – a 1.25 km stretch of cobbled walkway along the Arabian Sea coast – the actual water being far out, except in the times of spring tides. One can put on some music and do the easiest 2.5 km in 20 -30 minutes, in the company of relaxed, beautiful and happy people. Having strolled for a week here, with my family, this evening ritual holds a special place for me. After that, it is time to retire – one or two episodes of “Prison Break” (I intend to replace that with reading – my other ‘hobby’, once I finish season 4), till 12:00 – time to doze off, to start another day.
I’ve never adjusted to the 6 day week – there is no weekend as such – I mean, now it starts, you watch some movies late in the night, wake up late on Sunday, and then you are already staring in the face of the Monday morning. Still, Sundays are special – for experimentation in the kitchen. Last week, I learnt that kneading the dough wasn’t a chemical reaction, but an advanced fine art. This week, I made myself pav-bhaji (looked the deal, but was not so palatable), and halwa (too runny, too lumpy). Well, it has been a big leap in my evolution – I now cook my own food from the basic grocery – I am not a Maggi kid any more (though I do appreciate a bowl now and then).
I guess that should be enough for the time being. Sundays are precious, and I can’t afford more than an hour on the blog! The work rolls on – I am not sure what I would show up at the COS inspection this month, and then at the year closing. I am not even sure that sticking to the IRSS and not joining the IDAS was actually a good idea. As the days roll on, to April, I am sure there will be more interesting things to write about. Till then, ciao.